Seller

Chambrette Co., Ltd.

Representative

Izumi Inoue

Address

2-6-8 Shin-Sayama, Sayama City, Saitama 350-1331, Japan

Phone Number

+81-4-2952-0900

We do not accept inquiries by phone. Please contact us by email.

Email Address

info@mielshop.net

Selling Price

Prices are listed on each product page. Displayed in your local currency.

Shipping Fees

Free shipping on orders over $100 USD.

Payment Methods

Shop Pay, Visa, Mastercard, American Express, JCB, Apple Pay, Google Pay

Regional payment methods: Bancontact (Belgium), iDEAL | Wero (Netherlands)

Payment Timing

Payment is confirmed at the time of order placement.

Delivery Timeframe

Orders placed by 1:00 PM Japan Time (JST), Monday through Friday, will be shipped the same day.

Orders placed on weekends or Japanese public holidays will be shipped on the next business day.

We aim to dispatch all orders within 1–2 business days.

Please note that due to temporary restrictions in certain countries (such as Russia), we may be unable to process some orders.

Returns & Exchanges

We accept returns or exchanges only if the item you received is defective, damaged, or different from what you ordered. Please contact us within 7 days of receiving your order.

Only unused and unworn items with all original tags attached are eligible for return or exchange.

If you wish to return an item for personal reasons, all shipping and handling costs are the sole responsibility of the customer.

In the case of defective or incorrect items, we will cover all associated return shipping costs.