Returns & Exchanges

We accept returns or exchanges only if an item arrives defective, damaged, or incorrect.

If you experience any of these issues, please contact us at info@mielshop.net within 7 days of receiving your order.

To be eligible for a return or exchange, items must be unused, unworn, and have all original tags attached.

Please note that we do not accept returns or exchanges for change of mind, personal preferences, or sizing issues.

If you have any questions, please feel free to contact us. We are always happy to help.

Customer-Initiated Returns

We do not accept returns or exchanges for personal reasons, including changes of mind, sizing issues, or personal preferences, except where required by applicable law.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please note that it may take some time for your bank or credit card company to process and reflect the refund.

Size Guide

To help you choose the right size, detailed measurements are provided on each product page.

We kindly recommend checking the size information carefully before placing your order.

Contact & Return Address

Email: info@mielshop.net

Return Address:

2-6-8 Shinsayama
Sayama City, Saitama 350-1331
JAPAN

Please contact us before returning any items. Returns sent without prior authorization may not be accepted.