※The size chart is located under the website cart. Please check it.

RETURNS/EXCHANGE

We only accept returns or exchanges if the delivered item differs from your order or if the item is damaged or defective. Please contact us within 2 days of receiving the product. Please note that only unused and unworn items with tags attached are eligible for return or exchange.

For returns due to other reasons, you will be responsible for the shipping costs. In this case, the condition for return is still that the item must be unused and unworn with tags attached. You must also contact us within 2 days of receiving the product.
Please return the item within 7 days of the delivery date.
Thank you for your understanding.

If you have any questions regarding returns, please contact us at info@mielshop.net.

Refunds

We will notify you once we’ve received and inspected your return,
and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your credit card company
to process and post the refund too.

Regarding sizes, we have a size chart available (which is displayed on the product page and near the cart). Please be sure to check the size chart before placing your order.

Contact E-mail: info@mielshop.net

Return Address: 2-6-8 Shinsayama, Sayama City, Saitama, 350-1331, JAPAN