Q) What types of payment do you accept?
A) We accept credit cards and PayPal. Please refer to the following link for more information. http://www.paypal.com

Q) How are the products being shipped? Is it insured?
A) We ship the products with DHL express. DHL express is insured express mail services.

Q) Do I need to pay the customs duties and taxes?
A) Collection of customs taxes in some cases Taxation will depend on the country and the customer's pickup area. And in some countries or areas, additional service fees may be charged. These charges are the responsibility of the customer.

Q) Will my personal and financial information be protected?
A) We will never sell or provide your personal information to others. However, your IP address may be used to diagnose server problems. It will also be used to help identify you and your shopping cart (in conjunction with a cookie.) We also use cookies to deliver content specific to your interests and to save your password so you won't have to re-enter each time you visit our site.

Q) Do you accept returns?
A) We will accept returns if the item is incorrect or defective. Please tell us within 3 days after you receive the item. The item must remain unused with the original packaging. You must also have all the documents provided by us. Please check our return policy here.

Q) Are the mechanical watches accurate?
A) The accuracy of mechanical part may not fall within the specified range of time accuracy because loss/gain changes due to the position of the watch,which is dependent on the conditions of use, such as the length of time during which the watch is worn on the wrist, arm movement, and whether the mainspring is wound up fully or not, etc.